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Key Personnel  (as of January 2006)
Dave Mendelson, X122 President,  I joined Argecy in 1985 as a sales representative.  
With over 20 years of continual "study,"  I'll give you honest, arms-length advice. I am market-maker in Printers, both impact and laser.  I am fortunate to have talented,  dedicated employees.  (Just look at the anniversaries):
 IM = DaveArgecy

Teresa Windsor, X123 Logistics Manager, joined Argecy in 1990 (15 years ago).  She has over 19 years experience in Operations and Customer Service.
 IM = TeresaArgecy

Pam Fischer, X129 Administrative assistant, joined Argecy in 1998 ( 7 years ago).  Administrative and Logistics Support.
 IM = PamArgecy

Elena Zebechenko,  X134 Accounting Supervisor,  joined Argecy in 2006.  She manages finance, facilities, and accounting.

Dave Cooper,  Senior Engineer of Michigan Data Equipment,  joined Argecy in 1991 (14 years ago).  Former President and Senior Engineer of Michigan Data Equipment Since 1977). .

John Proszkow, Lead Engineer, joined Argecy in 1994 (11 years ago).  He is factory trained with expertise in equipment repair.

Kathy Proszkow, Technician, joined Argecy in 1994 (4 years ago).  He is factory trained with expertise in equipment repair.

Don Major  Inventory Production, joined Argecy in 1999  (6 years ago).

Jermaine Inventory Production, joined Argecy in 2006.

Philosophy  (see Argecy_Computer_Corporation_-_Statement of Direction)
We honor every commitment and follow through on every issue.  We'll never let you down.  We are one of a very few dealers in all the world who carry extensive inventory and have our own technical/refurb facilities.  Our experienced and helpful staff will assist you any time no matter where you bought your equipment (Of course we want you to consider us your primary source).  We list equipment with which we have great depth of knowledge, experience, and contacts.  Whether you see it on our site or not, we enjoy the challenge of helping you with your most vexing problems.

We don't just fill orders. We fill needs. Our knowledge and experience allow us to work with you to find the best solutions to your data processing needs. We offer value by using our know-how to work make sound, logical, recommendations.

We provide value by furnishing superior quality equipment at a competitive price. You get the support of your sales representative, customer service,  and technical staff.

While our Dealership Authorizations allow us to provide new equipment at aggressive prices.  Our thorough quality control program makes our refurbished equipment an excellent value.

Policies

Policies, Terms, and Conditions of Sale.

New	Items purchased directly from the manufacturer and carry full manufacturer's warranty.
New Open Box	Items are unused but may have been reboxed, or the original box may have traveled.  These items are usually discontinued but may have new manufacturer's warranty.
Spare Parts	Parts purchased from the manufacturer are classified as new but are often "recertified" or rebuilt by the manufacturer. These carry a 90-day warranty.
MFG Refurbished	Factory refurbished printers are "like new" and many carry "same as new" warranty.
Argecy Refurbished	Argecy Refurbished printers are used but have been restored, tested and maintained.
	Quality is VERY important to us. Different suppliers have different definitions of the word refurbished. We define refurbished as "like new" both in terms of performance and cosmetic appearance.  We offer consistently high quality. We often receive equipment from other dealers that they call refurbished. Not by our definition, and certainly not with our name on it!  Look for our logo preprinted on the box to assure quality. We use our own professional refurbishing facility, Michigan Data Equipment (MDE).  Our specifications call for: caudit equipment as received self test dismantle equipment clean and paint cases and covers as necessary rebuild equipment to correct specification and configuration thoroughly test all appropriate functions pack equipment in foam use new, sturdy shipping cartons (uniformly packaged)  clabel with model and serial number(s) 90 day depot warranty  printed manuals and printer cables are available for an additional charge  We stand behind our equipment 100%!

Please call us, one of our technicians must be given ample opportunity to solve problems via telephone.. Most problems are caused by shipping "jostling" and can be resolved with a telephone call.

All items returned must be in unused or "as failed" condition and in original packages, complete with original packing materials, manuals, blank warranty cards and other accessories provided when shipped.

You will be issued a returned merchandise authorization (RMA) number. This number helps us track, identify and process your return. Write the RMA number on the outside of your return packages, include a copy of your original invoice or packing slip, and return the package within 10 days of the receipt of your RMA number. We will not accept returns without RMA numbers.

Package and insure all items for their full value. Lost or damaged parts cannot be exchanged.

Return packages must be sent prepaid directly to the address specified in writing, fax, email, etc**. We will not accept any C.O.D. shipments. Shipping charges are not refundable.

Refunds will be issued by the same method of payment as the original purchase. Check refunds can take up to 30 days.

Refubished equipment is sold as a "final sale".  Equipment  will be warranted in good faith. 

**DO NOT SHIP EQUIPMENT WITHOUT WRITTEN INSTRUCTIONS FROM US

Backordered items are rare, but they are usually shipped with in in 2 business days.

FedEx and UPS are our carriers of choice, Alternative major carriers (Airborne, DHL, etc.) are available. All levels of service are offered

We charge a minimum handling on all shipments

We ship all packages FOB shipper. Once a package leaves our loading dock, all risk of loss transfers to the customer.

If a package is damaged in shipment:

• Shipped on our account; notify us immediately. Save all packaging, both inside and out in case an inspection is necessary. We will process the freight claim.
• Shipped on your account or your carrier, or if you arranged shipping; then you must contact the carrier to process the claim.

If you order multiple pieces, or items are bulk packed, shipping charges will vary from shown charges in the order total (usually multiple piece orders are less).

Argecy reserves the right to charge the actual shipping cost of the order -- You are responsible for all freight costs under all circumstances. Invoices from bona fide freight carriers charges may bill higher than quoted.

COD Advance Exchange orders are initially charged at the Full Sale Price, with separate charges for both the Exchange Price and Core listed on the invoice. Upon receipt of the defective part (required back within 10 days) a refund, credit to your card or account will be issued. Refunds will be issued by the same method of payment used for the original purchase. Check refunds usually take 30 days.

Terms & Credit Card Advance Exchange orders are billed at the Exchange Price. The defective part must be received within 10 days; if not receive within that period, your account or credit card will be billed for the difference between the sales price and the exchange price.

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors. Argecy is not responsible for manufacturer backorders or price changes, which may occur at any time without notice.

Argecy cannot be held responsible for inadvertent errors with respect to information concerning ordered products and under no circumstance shall be liable for consequential, incidental or special damages.

©Argecy Computer Corporation 1999-2006