Service and Repair

We provide depot maintenance repair or monthly contracts on your existing equipment.

  • We have thorough knowledge and a full in-house repair facility
  • We use our large paint bay to mask and paint as necessary
  • Experienced and skilled technicians can diagnose and repair quickly and completely
  • Our full professional refurbishing process, one at a time, means happy customers.
  • We have a Sealed-Air machine for 'foam-in-place' packing in high quality, double-walled cartons.
  • Pre-foamed cartons are available for custom-fit shipping.
  • Of course we have a deep and full technical library (1979-present)
  • We stock a complete inventory of full machines, parts, features, and accessories to support long-term deployments.
  • Our robust inventory control and documentation consists of long term records to support and help customers keep track of what they ordered, since 1993.
  • Generous technical support and advice.
  • Board level repair, resets, workarounds
  • Unparalleled diagnostic expertise
  • Factory Authorized repair and warranty support

We provide repair/exchanges and trade-ins of your old equipment on many items


Onsite Service

  • Time & Material Rates
  • Depot & On-Site Repair Agreements
  • Preventative Maintenance Visits
  • Warranty Repair
  • Circuit Board & Sub Assembly Repair
  • Extended Warranty Programs
  • Technical Phone Support
  • Third Party Technical Training Provider

Spare Parts & Accessories

  • Same Day Shipment
  • Print Bands and Print Heads
  • Printer Accessories
  • Cables & Custom Interfacing Solutions

Manufacturers Supported

  • ACC
  • ADP
  • Agile
  • AMT Datasouth
  • Axis
  • BOS
  • CableNet
  • Canon
  • ComputerLab (CLI)
  • DEC Compaq
  • Decision Data
  • Epson
  • Genicom
  • HP
  • I-data
  • I-O
  • IBM
  • Infoprint Solutions
  • Intermate
  • Lexmark
  • Microplex Printers
  • Olivetti Printers
  • Praim
  • Printek
  • Printer Systems International (PSI)
  • Printronix
  • Ricoh
  • Rosetta
  • Samsung
  • Silex
  • Source Technologies
  • Tally
  • Tharo Printers
  • Toshiba
  • Troy
  • Unisys Printers
  • Xerox
  • Zebra/Eltron

Recycling

We offer a recycling service that removes surplus equipment that is currently taking up valuable space. Our goal is to keep as much electronics waste from reaching our landfills as possible.