Xerox C240 / C300 Color Printer: Complete Technical Guide
Xerox C240 / C300 (C2432) Color Printer: Complete Technical Guide
1. Overview
The Xerox C240 and C300 are compact single-function color laser printers (machine type 1501), sharing an engine platform with the OEM-branded C2432. These are print-only devices for individuals and small workgroups — no copy, scan, or fax. They print in color and black at up to 26 ppm (C240) or 32 ppm (C300), with automatic duplex printing and a 2.8-inch color touchscreen. Argecy has supported printer hardware since 1982 and stocks and services this Xerox color family.
2. Model Variants and Key Differences
| Model | Type | Speed (ppm) | Max Duty | Notes |
|---|---|---|---|---|
| Xerox C240 | Color printer | 26 | 50,000/mo | Entry single-function printer; 250-sheet input |
| Xerox C300 | Color printer | 32 | 75,000/mo | Faster engine; input expandable to 751 sheets |
| Xerox C2432 | Color printer | 32 | 75,000/mo | OEM-branded sibling; shares controller & printhead with C300 |
The C300 and C2432 share the same controller board (961K18710) and printhead (046K02320). The C240 uses its own controller (961K18670) and printhead (046N00242). Fuser, transfer belt, and waste container are common across the family. Confirm the model in the configuration menu before ordering model-specific parts.
3. Key Part Numbers for Frequently Replaced Components
| Component | Xerox Part # | Notes |
|---|---|---|
| Fuser, 100 V | 121K76830 | Confirm voltage |
| Fuser, 110 V | 121K76820 | North America |
| Fuser, 220 V | 121K76810 | 220V regions |
| Transfer module (belt) | 133N23276 | Shared across family |
| Printhead (C240) | 046N00242 | Model-specific |
| Printhead (C300 / C2432) | 046K02320 | Model-specific |
| Controller board (C240) | 961K18670 | Model-specific |
| Controller board (C300 / C2432) | 961K18710 | Model-specific |
| Fuser motor (C240) | 127N07963 | |
| Fuser motor (C300 / C2432) | 127N07961 | |
| Motor (K / transfer belt) | 127N07962 | |
| Pick rollers | 022N02905 | Tray / feed wear item |
| Pick clutch | 005N01213 | |
| High voltage power supply | 105K44700 | |
| Low voltage power supply, 100/110 V | 105K44690 | |
| Waste toner bottle sensor | 130N01904 |
Supplies (customer-replaceable)
| Supply | Part # | Yield |
|---|---|---|
| Black Standard / Cyan / Magenta / Yellow Standard Toner | 006R05116 / 006R05117 / 006R05118 / 006R05119 | 3K / 2.5K |
| Black / C / M / Y Return Program Toner (3K/2.5K) | 006R05071 / 072 / 073 / 074 | 3K / 2.5K |
| Waste Toner Container | 008R08165 | 15,000 |
Note: the 6.2K/6.4K high-yield cartridges (006R05091-94) are supported on the C300 (and C303a/C305ae MFPs) but not the C240.
4. Maintenance Items and Intervals
This platform uses component-based maintenance rather than a single kit. Replace the waste toner container (008R08165) about every 15,000 pages (82.xx codes warn first), the fuser (121K768xx) and transfer belt (133N23276) as wear dictates, and pick/feed rollers (022N02905) when misfeeds appear. Reset the relevant counter after replacement.
5. Error Code Reference Table
| Code | Description | First-Response Steps |
|---|---|---|
| 121.00 | Fuser did not reach required temperature | Power cycle; check fuser/thermistor connectors; confirm voltage; replace fuser |
| 100.04 / 110.20 | Printhead temperature / mirror-motor lock error | Reseat printhead cables; replace printhead (046N00242 / 046K02320) |
| 142.80 | Motor (CMY) error | Check drive connectors/gear train; replace motor |
| 151.80 | Motor (K / transfer belt) error | Inspect transfer module drive; replace motor/transfer module |
| 82.xx | Waste toner bottle almost full / full | Replace waste container (008R08165); reset counter |
| 31.40 / 33.40 | Cartridge smart-chip fault / non-genuine cartridge | Reseat/clean contacts; verify genuine region supply; check firmware level |
| 200.xx / 202.xx / 232.xx | Paper jam — feed / registration / transport | Clear jam; inspect pick and separator rollers |
| 24.04 | Duplex print error | Clear duplex path; inspect duplex rollers |
| 126.05 | LVPS error — power dropped | Check LVPS connections; replace LVPS (105K44690) |
| 912.00 | Engine error | Power cycle; suspect controller board (961K18670 / 961K18710) |
6. OEM vs. Aftermarket Guidance
Fusers and transfer modules: OEM or proven equivalent — color fusing/transfer is tightly calibrated. Toner: the platform reports smart-chip / non-genuine conditions (31.xx/33.xx) and firmware can tighten detection; test one aftermarket cartridge at the current firmware before deploying at scale. Rollers/separators: aftermarket generally fine. Controller boards, printheads, power supplies: OEM or factory-refurbished only.
7. Repair vs. Replace Decision Framework
- Fuser, waste bottle, rollers, single sensor: repair — routine and inexpensive.
- Transfer module + fuser together: price both against a replacement unit, especially on the entry C240.
- Controller board or printhead failure: price the part first; on the C240 a board failure often favors replacement.
- Multiple simultaneous failures: replace — this is a light-duty platform.
8. Common Failure Points in Order of Frequency
1. Waste Toner Container Full
Most frequent prompt on a color machine in steady use. Routine (008R08165); keep spares and reset the counter.
2. Fuser Wear
Faded/poorly-fused output and fuser-zone jams (121.xx). Confirm voltage (121K768xx).
3. Pick / Feed Roller Wear
Misfeeds and multi-sheet feeds from Tray 1 / manual feeder. Replace pick components as a set (022N02905).
4. Transfer Belt Degradation
Density loss and registration drift across all colors point to the transfer module (133N23276).
5. Printhead / Controller Faults
100.xx/110.xx or 912.xx after cabling and firmware are ruled out point to the printhead or controller board.
9. Parts, Support, and Next Steps
See the Xerox C240 / C300 parts list and the Xerox C300 / Xerox C240 pages for supplies and accessories. For a cross-reference or repair opinion, call 1-888-742-9565 or visit argecy.com/contact-information.